Circulation WorldShare
Le module Circulation de WorldShare facilite les demandes de réservation, les prêts et le traitement physique des documents pour les usagers admissibles et les établissements affiliés.
- Prêts
- Comment prêter des documents.
- Gestion des usagers
- Dans le module Circulation, découvrez comment chercher des comptes d'usagers, créer de nouveaux usagers et traiter les factures et les amendes.
- Gestion des documents
- Procédures pour accomplir diverses tâches (chercher des documents, modifier des documents, créer des documents temporaires, etc.) afin de maintenir les notices des documents associées aux activités de circulation.
- Ajouter des documents temporaires
- Recherche avancée et recherche experte
- Change the location for multiple items
- Vérifier l'état ou l'emplacement d'un document
- Documents déclarés perdus, retournés, n'avoir jamais eu
- Gestion des conteneurs pour documents liés
- Modifier un document en plusieurs parties
- Modifier un seul document
- Notes sur le document
- Chercher un document
- Gérer des publications en série
- Voir et utiliser les notices de publications en série
- Voir l'historique d'un document
- Voir les statistiques et les rappels envoyés
- Gestion des réservations
- Comment effectuer et supprimer des réservations à partir de notices bibliographiques, de notices de documents et de comptes d'usagers.
- Réservations de salles
- Utilisez la fonctionnalité Réservations de salles pour gérer les salles de votre bibliothèque et réserver des salles pour les usagers.
- Configuration
- Comment configurer vos politiques de circulation avec Configuration des services OCLC.
- Autres ressources
- Ressources supplémentaires pour les utilisateurs de Circulation WorldShare.
- WorldShare Circulation release notes and known issues
- Find WorldShare Circulation release notes and known issues.Release notes are documents that contain information about new product features and enhancements as installed in scheduled releases.
- Formation pour Circulation WorldShare
- Formations pour Circulation WorldShare.
- Troubleshooting
- Find frequently asked questions (FAQ) and troubleshooting steps (Troubleshooting).
- Can a bill receipt be printed after the transaction has been completed?
- Can Digby support check digits in barcodes?
- Can I include patron pictures in the records we provide for uploading?
- Can I manually update a subset of patrons instead of using patron update?
- Can we reset the password for offline circulation?
- Personnaliser le texte des avis dans Circulation
- Do items that are checked in through Digby show up only in the “Soft checkout” statistics?
- Fines are being accrued despite a grace period being in place. Why is this?
- Hold Pull List Patron Name and Borrower Category sorts don't appear correct
- How can I find out about planned maintenance outages?
- How can I get a list of my current transactions in Digby
- How do fixed due dates affect our loan policies?
- How do I add a new patron type?
- How do I change the branch library name on the hold pick up slip?
- How do I get a location removed from our WMS?
- How do I get a new location added to our WMS?
- How do I keep withdrawn barcodes from being purged?
- How do I prevent the WSKey for my offline circulation client from expiring?
- I am getting an error message when cataloging a book and it shows ‘null’ in the call number.
- How do I activate room scheduling in WMS Circulation for our library?
- How often can I submit a patron delete file to the sftp?
- I'm getting an error stating "There are no matching hold priority policies." How can I fix this?
- If a scanned item has a status such as billed or paid, but is found in the library and scanned with Digby, will the app alert us to this?
- If a scanned item is checked out, will it be checked in via the app?
- If I am paying multiple bills in one transaction and the full amount is not tendered, which bill is paid in full?
- In the renewal page, can I see at a glance if an item is reserved?
- Is it possible to have student pictures on WorldShare Circulation profiles?
- Is there an impact to changing our Item call number types to Unknown?
- Is there a character limit to how long a notification policy can be?
- Is there a way to re-send a circulation receipt to a patron's email?
- Is there a way to turn off the last issued to field in item statistics so that you don’t see the patron’s name?
- Items are not being removed from the patrons hold list, why?
- I am having trouble setting up our POS Printer with our new Windows 10 computers and when I try to install it gives me an error and refuses to continue.
- I am trying to log in to the service configuration site, but I am getting an error that says "We are unable to process your request at this moment."
- I am unfamiliar with a barcode being 'deprecated', what does that mean?
- I have set my loan policy for a location to be not for loan but items within this location are still showing as available for loan
- I need my Circulation Override Credentials?
- I’m trying to make changes to my loan policy. When I select WMS circulation it takes me to a blank page
- My due dates are set in the wrong date format
- No matching Location Policy error
- No possibility to set/reset password for manually entered patron
- One of my patrons did not get deleted when the patron delete batch job was run, why?
- One of our PCs is displaying different menu options in Check In
- Our patrons began receiving bill notifications from WorldShare Management System (WMS), but we are no longer subscribers to WMS so we don't have access to Service Configuration.
- Our policy for Room Expiration Notification appears to be malfunctioning. It is sending out notifications hours and hours after the event occurred.
- Patron unable to login to my account, they receive the error message "The login system failed with error: Problem processing ACS Response in IDM Bridge"
- Strange order in hold request list
- There are no checkboxes next to the items in the patron hold list. How do I fix this?
- The "Items Claimed Returned" in my patron's account is not clickable. How do I find out which items were marked in this status?
- The search in Circulation is defaulting to "My Group Holdings" instead of "My Library Holdings" how do we reset this?
- We are seeing odd due dates that don't follow the check-out policies that we have set up.
- We can't find a way to activate the room configuration functionality in Service Configuration
- We need a list of IPs or URLs that the offline circulation client connects to so that we can make firewall exceptions on our end.
- We would like to enable authentication for SIP2 circulation transactions, which authentication services are supported?
- What causes orphan holds to appear against a patrons record, but not display in the title hold queue in Circulation or in a Pull List ?
- What does the error message mean in my Patron Exception Report?
- What is OCLC's data backup schedule for WMS?
- What is the impact if we change from linking or unlinking patron usernames and barcodes?
- What should I do when I get the message "Limit reached" in Digby?
- When do emailed inventory reports from Digby get sent, is it immediate?
- When uploading a patron record that matches an existing patron record in the system, what happens to the notes in that patron record?
- Where can we find our Supervisor username and pin?
- Where would I set a rule that items in a certain collection may not be placed on hold?
- Why am I directed to a specific item / title / patron / order / invoice record when I first log in to WMS?
- Why am I getting the message "OCLC has detected a problem with your institutions authorization credentials" when trying to login to WorldShare Management Services?
- Why am I receiving the message "We cannot reach your site to verify your credentials. Try again later."?
- Why am I seeing "OCLC has detected that your institution’s encryption has changed" when I log into WorldShare?
- Why are changes made to the OPAC Statuses, Locations and Circulation Policies grid not taking effect?
- Why are items missing from our Circulation Item Inventories Report?
- Why are items renewing from today's date instead of from the original due date as we have it set up?
- Why are my changes to the email notifications are not saving?
- Why are some buttons greyed out when editing an item in Circulation?
- Why can't my student worker search for patrons or scan barcodes?
- Why can I not find an item by its OCN, Title, etc., only by its barcode?
- Why do deleted items still display with a status of Withdrawn, when they should be purged?
- Why isn't updated bibliographic information showing on my Item Inventories report?
- Why is Digby not scanning a full barcode that has an 'Enter' suffix on an iOS device?
- Why is my loan policy not being applied correctly?
- Why is my renew button deactivated in circulation?
- Why are the check boxes missing when we go to select an item on a patron's account?
- Why were fines not applied to my circulation transaction?
- Would it be possible to let our patrons limit their searches by branch location?
- You are already logged into another institution error