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OCLC Support

Override Credentials

Use this screen to reset the password associated with your library's override credentials in WorldShare.

Use this screen to reset the password associated with your library's override credentials.

  • In the Circulation staff interface, these credentials can be entered by a supervisor to allow a student or other desk worker to temporarily exceed your library's policies or to complete a restricted action. See Circulation account roles to learn more about when a supervisor's override credentials are required.
    • A set of credentials was created for your library during implementation. If no credentials have been created, contact OCLC Support.
    • Select a user name to open the Reset Password settings.
    • You will be able to:
      • Reset the override password
      • See the circulation barcode of the user account linked to the override credentials, i.e. the user to act as.
        • A 'User not found' message will display if the linked user account has been deleted. Contact OCLC Support for assistance.