États PEB

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Find a description of the requests statuses in Tipasa and learn how a request status appears in the staff view and the patron view.

The following table shows how request status appears to staff in the Tipasa interface and to patrons in My Account:

État		Description	Options in My Account
Staff view in Tipasa	Patron view in My Account	Description	Options in My Account
ILL REQUESTS
Non révisée	Soumise	The request has been submitted by the patron, but not yet been reviewed by library staff.	Annulation If the option is turned on in Patron Settings. Duplicate Request
Révisée		The request has been submitted by the patron and reviewed by library staff.
Soumise		Library staff sent the request to lenders.
Évaluation en cours		The lender is considering if they can supply the item for the request.
Conditionnelle		The lender requested additional information about the request.
En transit	En transit	The requested item is in transit and is being routed to the borrower.	Duplicate Request
Doc reçu?		The borrower has not indicated if a shipped item has been received.
Doc non reçu		The borrower has not received an item sent by the lender and responded No to Received?
Received/In Use	Due [date] OR Received by library	The requested item was received by the library. Depending on the Display patron due date setting in the Patron Settings module of the Service Configuration: If On is selected, the due date displayed in My Account will be the lender's due date, minus offset configured in OCLC Service Configuration. If deselected, the due date does not display in My Account and the status will be Received by library.	Duplicate Request Renew Request If the option is turned on in Patron Settings. The Renew button is removed from My Account once the Patron Due Date has passed. Staff will still have the option to Renew the material for the patron in the staff interface.
Item due back	Recalled. Return item to library immediately.	The requested item has been recalled by the lender and should be returned to the library.	Duplicate Request
En retard	Overdue. Return Item.	The requested item has passed the due date and will need to be returned to the library.	Duplicate Request
Perdu	Lost (contact library)	The requested item was lost by the borrowing library or the patron. The patron should contact the library.	Duplicate Request
Non remplie	Soumise	Library staff were unable to borrow the requested item from the initial lenders. Staff have the option to resend the request to new lenders, change fulfillment type or cancel the request. See Unfilled Requests for more information.	Duplicate Request
Closed (Unfilled)	Unable to provide	Library staff were unable to borrow the requested item.	Duplicate Request
Closed (Expired)	Unable to provide	Library staff were unable to borrow the requested item within the patron's timeframe.	Duplicate Request
Closed (Cancelled)	Canceled	Library staff or patron canceled the request.	Duplicate Request
Retourné	Complétée	The requested item has been returned to the lender.	Duplicate Request
Loans: Closed (Supplied)	Complétée	The requested item has been checked in by the lender.	Duplicate Request
Copies: Closed (Supplied)	Available to view (if link)/Complete (if physical copy)	The requested item is available or has been supplied to the patron.	Link to the material (if digital).
PURCHASE REQUESTS
En commande	Item requested for purchase	The requested item is on order.	Duplicate Request
Received/Closed	Received by library	The requested item was received by the library.	Duplicate Request
Closed (Cancelled)	Canceled by library	Library staff have canceled the request.	Duplicate Request
DOCUMENT DELIVERY
Delivering [Advanced Lending not enabled]	Soumise	The library has not enabled advanced lending, the item will transition directly from "submitted" to "available to view" or "complete".	Duplicate Request
Delivering (Verifying)	Soumise	The library has enabled Advanced Lending queues. Library staff are verifying that the requested item is available.	Duplicate Request Annulation If the option is turned on in Patron Settings.
Delivering (Retrieving)	Item being retrieved	The library has enabled Advanced Lending queues. Library staff are retrieving the requested item.
Delivering (Scanning)	Item being scanned	The library has enabled Advanced Lending queues. Library staff are scanning the requested item.
Delivering (Packaging)	Item being packaged for shipping	The library has enabled Advanced Lending queues. Library staff are packaging the requested item for delivery to the patron.	Duplicate Request
Closed (Supplied)	Complete (if physical copy)/Available to view (if digital copy)	The requested item has been supplied to the patron or is available to view electronically if it's a digital copy.	Duplicate Request Link to the material (if digital).