- User gets a "Request Status contains invalid data for the request" error when trying to close an ILL request.
- WorldShare ILL
This can happen if the request has already been closed by double-clicking too quickly or someone else accessing the same request at that time.
- Back out of the request and close all request tabs.
- Re-open the request and check the status.
If the request is not already closed, please contact OCLC Support for additional troubleshooting.