- You get the message "Some information is incorrect, please review and try again. Lender string <symbol> contains the following invalid symbols <symbol> when adding a request in WorldShare ILL.
- WorldShare ILL
This error can mean a few different things:
- You've entered more than 15 symbols in the Lender string field
- You've entered your own symbol in the Lender string field
- You've entered a supplier in the Lender string field that is set to not supply in the Policies Directory.
Erase the incorrect symbol from the Lender string and the request should go through.