- Getting an error such as “We are unable to process your request at this moment” or unable to find the page you want.
- WorldShare Management Services
The issue is most likely being caused by a corrupt URL.
- Call into the OCLC Customer Service Department at 1-800-848-5800, choose option 1.
- Then select the WorldShare ILL option.
- The representative then can give you your generic URL. Example https://(Your Institution Name).share.worldcat.org/wms/.