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OCLC Support

As a borrower, should I cancel an unfilled request?

Applies to
  • WorldShare Interlibrary Loan
Answer

When a request cannot be supplied by any lender, the request status is updated to Closed (unfilled).

Whilst the Cancel Request button is still available for these requests, it is not necessary to click on this button as the request has already been closed. If clicked, it will result in the request status being updated to Closed (cancelled). It should be noted that this request will then be double-counted in OCLC Usage Statistics - Borrower Activity Overview Report as both an unfilled and a cancelled request.

Additional information

For more information on when Cancel Request button is available see WorldShare Interlibrary Loan - Reference- Categories and queues.

Page ID
11769