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OCLC Support

When opening the Billing Manager you are getting the error message that you are Unable to locate a logon settings file

Symptom
  • ILLiad
Applies to
  • Billing Manager, Staff Manager, Customization Manager.
Resolution

Here are the steps you should follow to fix this issue:

  1.  Open up the ATLAS SQL Alias Manager by right-clicking on it and "Run as Administrator." 
  2.  Click on ILLiad.
  3.  Select the file > Open.
  4.  Go to the c:\program files (x86)\ILLiad folder
  5.  Double-click on the Logon.dbc file.  This will bring in the information into the ATLAS SQL Alias Manager.
  6.  Click on the Save icon, and then Set Default icon.  You will get a message that ILLiad is now set to default to the logon location.
  7.  Now that this is complete, you should be able to use the Billing Manager.
Additional information

This will also fix the same issue for the Staff Manager and the Customization Manager.

Page ID
14154