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OCLC Support

How do I fix it when I have a file that I edited and saved the PDF, but I am getting PDF Conversion failed error message in ILLiad?

Symptom
  • You edited a file and you are getting a PDF conversion failed message.  Or, someone emails you a PDF file and you need to check it in and deliver it to Web.
Applies to
  • ILLiad
Resolution

Sometimes you may have a good working file that you can open up on your computer, but it is getting a PDF conversion failed message when you try to process it.  Here is what you need to do:

  1. Put the file on the Web Server in the PDF folder.  If it is to overwrite an old file, you should do this.
  2. Go to the Manual Scanning and Electronic Delivery Processing Documentation and follow the "Check the Item In / Notify Electronic Delivery" process
Page ID
17246