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OCLC Support

How do I fix a problem when I am trying to logon to my ILLiad Web Site and I am getting an error message saying "Internal Server Error 500?"

Symptom
  • You are going to your Web Site and you are getting an error message when you are trying to logon.  It is saying "Internal Server Error 500."
Applies to
  • ILLiad
Resolution

Sometimes when you have a change such as an upgrade or many large documents are put on a Web Server, your Disk space runs out causing the error message.  You should check the Disk space to make sure you have enough space on the Server.  If you do not, you need to expand the disk space to fix the error.

Page ID
17316