- Status of Collection displays as "Locked for Re-indexing" for longer than 24 hours
- WorldShare Collection Manager
Please contact OCLC Support and provide the following information related to your institution and the locked collection:
1. Your institution's OCLC symbol.
2. Your institution's WorldCat Registry ID (if known).
3. Your institution's name.
4. The collection name (such as Total Access Collection 2019 with Neurology Collection).
5. The collection ID (such as Ovid.lwwtacwn2019).
OCLC Support will contact you when your support request is received and when the collection is unlocked.