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OCLC Support

Can someone help us look up a MARC record for a title? We do not have a bib record for it.

Symptom
  • When I search in our catalog, the result that I see is the provider record, not the MARC record. 
  • When I try to access this title as a MARC record using the URL link, I don't have access.
  • When I try to access it through the provider, I get a message that his book is in use and I can put a hold on it.  
Applies to
  • WorldShare Collection Manager
  • WorldCat Discovery
Resolution

The MARC record did not get properly uploaded into your catalog. 

  1. If you know when the record was delivered you can find the file inside WorldShare Collection Manager> My files> Downloads
  2. Download the file that contains the MARC record
  3. Re-upload the MARC record into your catalog.
Additional information

Alternatively, you can get the record from Connexion, or create a Query collection with the search criteria (li:"your OCLC symbol" AND no: "item's OCN").

Page ID
14574