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OCLC Support

500 Server Communication Failed error when adding note to title in knowledge base title record

Symptom
  • You get a 500 server Communication Failed error when adding a note to a KB record for a title. 
Applies to
  • WorldCat knowledge base
Resolution

There is a limit to the length of the note fields in knowledge base title records. Cut down the length of your text to 255 characters or less. 

 
Page ID
23000