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OCLC Support

Why do I have to print labels twice after editing them?

Symptom
  • Make an edit to a label and print. The unedited label prints.  Print a second time and edited label prints.

Applies to
  • Connexion client
  • Label program
Resolution
  1. Temporarily turn antivirus off.  If that’s not possible, skip this step.
  2. Uninstall and reinstall Connexion client or Label program to fix the issue.
  3. Re-enable the antivirus if step one was executed.

Page ID

11699