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OCLC Support

The "Items Claimed Returned" in my patron's account is not clickable. How do I find out which items were marked in this status?

Applies to
  • WorldShare Circulation
Answer

You can run the Circulation Events Detail Report and file by the event type Report-Already-Returned. This will then let you export the report and you can search for the patron's barcode. It should then show you the specific titles and barcodes for the items the patron claimed they returned.

Page ID
15868