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OCLC Support

How do I prevent the WSKey for my offline circulation client from expiring?

Applies to
  • WorldShare Circulation
  • Offline client

WSKeys expire after 3 months without use, which can mean the Offline Client is unable to synchronize transactions if it hasn't been used for awhile. 

To avoid this, we recommend the following preventative maintenance:

  1. Add a two-monthly or two-and-a-half monthly reminder to your calendar to "refresh" your WSKey.
  2. When it's time to refresh your WSkey:
    1. Open the Offline Client.
    2. Put through a transaction, such as checking in an item.
    3. Click Upload.

If your WSKey has expired, you can contact OCLC Support with the WSKey number to get it renewed. This may take a day or so, though.