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OCLC Support

When we receive a serial item, the item status registers as item status unavailable for the copy

Symptom
  • When searching for the Serial item by barcode, the response shows that no such barcode exists
Applies to
  • WorldShare Acquisitions
  • WorldShare Circulation
Resolution

During the Serial receipt process please ensure that the status of the copy is changed:

  1. When the Serial copy is received, the Receipt Status is set to On Order at the copy level.
  2. According to the OPAC Statuses, Locations and Circulation Policies settings in Service Configuration, items with the Item Status of On Order will be displayed as unavailable.
  3. If you would like the status to display as available, please change the Receipt Status from On Order to another status. For example, Currently received. See the video suggested below where the Receipt Status is changed from the default On Order to Currently received.
Additional information
Page ID
16465