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OCLC Support

Why am I receiving several emails per hour for my reports?

Symptom
  • Emails generated for OLIB Reports every 15 minutes
Applies to
  • OLIB 9.0 (Service Pack 11 onwards)
Resolution

For all enabled reports check that the frequency type and value has been set:

  1. Go to OLIB Reports > Reports.
  2. Search for the report which is generating emails.
  3. On the Report Scheduling tab ensure that a Frequency Type is selected and a Frequency Value is entered.
Additional information

Documentation about scheduling reports can be found on page 58 of the OLIB 9.0 Service Pack 11 Training Manual

Page ID
11760