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OCLC Support

Staff accounts are unable to see the Helpdesk Online or OLIB Users' Site links

Symptom
  • Staff accounts are unable to see the Helpdesk Online or OLIB Users' Site links at the top of the screen
Applies to
  • OLIB (all versions)
Resolution

These links are only visible to users with System Administration permissions. Ensure that these permissions have been allocated to the user if appropriate.

Additional Information

About Privileges and Permissions

Page ID
12799