Online, instructor-led training is available for many of our products and services and is offered free of charge to members. Tutorials and recorded training sessions are also available for free. OCLC implemented this policy as part of our commitment to keeping our members' costs as low as possible. Free training, and the cost savings associated with well-trained library staff, help our libraries to meet their goals in a cost effective way. The exception to this policy is that ILLiad training, which is offered by Atlas Systems, will not change—training will still be required and offered for a fee.
OCLC also occasionally facilitates training from other providers at a fee. The fees for these occasional events are kept as low as possible, covering the costs of providing training. Customized training (online or in-person) will continue to be available for a fee. The cost associated with customized training varies, based on the level of instruction and material covered, location and the size of the group. Please contact the Training team by sending an email to firstname.lastname@example.org for more details.