Skip to main content
OCLC Support

Why is the message Please visit your library to get this item appearing above our library's availability?

Symptom
  • The message "Please visit <your library> to get this item" appears above the availability statement
Applies to
  • WorldCat Discovery
Resolution

That message displays depending upon a series of factors. All of the following must occur for it to appear in that form:

  • The item is held by the library
  • The library is not in a group
  • Item availability/holding information is present
  • There is no place hold button at level 1
  • The item is circulating, but it is not available online (856 links from the OPAC, 856 master record, LHRs or KB)
  • There is no ILL button set to show
Additional information

There are many system messages in WorldCat Discovery. You can get a list of them and what causes them to appear.

Page ID
16496