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OCLC Support

Why is the Place Hold in Discovery button throwing an error?

Symptom
  • An error occurred while processing the data
Applies to
  • WorldCat Discovery
  • WorldShare Circulation
Resolution

Because this feature relies on Circulation policies, we need to be sure the proper hold requests policies are setup:

  1. Make sure you have a Hold Policy Request setup in the OCLC Service Configuration
  2. Ensure this is applied to a mapping in the Hold Request Map.
Page ID
25268