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OCLC Support

Known issues

This page lists known issues in the WorldCat Discovery application. Availability dates are subject to change.

Please see the OCLC System Status Dashboard for active issues.

Updated:  June 10, 2019

Current Issues

Issue Details
"Held by" statement for titles under embargo

In WorldCat Discovery, when search results contain an article or item from a knowledge base title that has an embargo period or moving wall of coverage, links will correctly display or not display in alliance with the coverage information in your knowledge base title. However, the "Held by" statement uses different logic. It is a known issue that the statement might appear for items not yet available, including those that correctly do not surface links.
 
Similarly, if a journal title in your knowledge base has multiple coverage ranges with gaps in coverage, articles that surface in Discovery search results that fall within the gap of coverage will have a "Held by" statement.  

Note: For proper link display, your settings must be correct:

  • In WorldShare Collection Manager, Institution Settings > Coverage > Use Coverage to Determine Holdings should be set to Yes
  • In OCLC Service Configuration, under Default Databases and Licensed Content, Treat as held should be disabled for your selections

Fixed issues

Fixed issues - table
Issue Fix date
Selecting a specific database from the "Databases" facet on brief results is not currently working. July 10, 2019
Images with unsecured URLS from CONTENTdm hosted sites are not displaying in WorldCat Discovery. April 17, 2019
Subsequent ISSN or ISBN searches on the A - Z platform display previous search results. When browsing collections, journal title previews display previous collection titles. February 21, 2019
Some members have reported odd search results when querying more than one database.

January 25, 2019

The January 2019 feature other locally-held formats on search results presents some users with the error page "Oops. Something went wrong."  January 22, 2019
Intermittent issues with linking to records from within the Editions and Formats accordion on detailed views of WorldCat Discovery.

January 18, 2019

Users who have the role of WorldCat Discovery Staff may notice Editions and Formats on detailed views of WorldCat Discovery not loading when signed into WorldCat Discovery.

December 14, 2018

 

 Note: Bug fixes are included in release notes when they are part of a product release. To find recent bug fixes:

  1. Open a release note from 2019 Release notes.
  2. Click on Bug Fixes in the Table of contents.

    bugfixes.png

 

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