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Manage your account

Go to the View/Change My Settings screen

If you are not already on the View/Change My Settings screen:

  1. Click Home. The My QuestionPoint screen appears.
  2. Click My Settings. QuestionPoint displays the View/Change My Settings page.

Account privileges on View/Change My Settings screen

You can view your QuestionPoint account type and account privileges in the Account Privileges area of the View/Change My Settings page.

Account privileges - Table
field definition
Account Type Your account type. It is one of the following types:
  • Librarian if you are not an institution administrator or a subscription group administrator.
  • Institution Administrator if you are an institution administrator but not a subscription group administrator.
  • Consortia Administrator if you are a subscription group administrator.
Institution Report Your account's privilege for the Institution Report available in the Home module.
Profile Your account's privilege for the Profile module.
Ask A Librarian Your account's privilege for the Ask a Librarian module.
Knowledge Base Your account's privileges for the Knowledge Base module.

You have privileges for the Global Reference Network KB (Global KB). You may have privileges for one or more local KBs. You may have different privileges for each KB.

Current settings on View/Change My Settings screen

You can view or change your account settings in the Current Settings area of the View/Change My Settings page.

Current settings - Table
field Definition
Name Lets you change the name associated with your QuestionPoint acount.

 Note: If you change the name, the new name does not appear in the service bar at the top of each page until the next time that you log on to QuestionPoint.
E-mail address Lets you change the e-mail address associated with your QuestionPoint account.
Truncate questions in lists Lets you control whether or not you want the questions in your Ask a Librarian question lists truncated.
Truncate after Lets you set the number of characters to which you want the questions in your Ask a Librarian question lists truncated.

Suggestion: If you truncate questions, try 200 as the maximum number. Later, you can adjust the number as needed.
Session time-out period

Lets you change the length of your QuestionPoint timeout period. See Adjust your system time-out length for more information.

 Note: It is recommended that you select the maximum length for the time-out period.

Save button If you change any of your account settings, you must click this button to save them.
Reset button If you change any of your account settings but have not yet saved them, you can click this button to reverse your changes.

Change your account name

  1. In the Name field, highlight the old name and type in the new name you want associated with your QuestionPoint login.
  2. Click Save. A confirmation message appears which states that the settings for your account have been changed.
     Note: The system does not return you to your previous location. You must click a menu link or module link to leave View/Change My Settings.

Change your account privileges

You cannot change your account type or privileges. Contact your library's QuestionPoint institution administrator to request changes.

Change your email address

  1. In the E-mail address field, highlight the old email address and type in the new email address you want associated with your QuestionPoint login.
  2. Click Save. A confirmation message appears which states that the settings for your account have been changed.
     Note: The system does not return you to your previous location. You must click a menu link or module link to leave View/Change My Settings.

Change the language of your QuestionPoint interface

  1. If you are not already on the My QuestionPoint screen, click Home.
  2. Select a language in the Language drop-down list.
  3. Click the arrow next to the list. The language of the interface changes to the language you chose.

Control question truncation

Perform this task when you want to:

  • Enable or disable truncation of the questions on your Ask a Librarian question lists
  • Set the number of characters to which the questions should be truncated
  1. In the Truncate questions in lists field:
    • Click Yes if you want to truncate the questions in your question lists.
    • Click No if you have previously truncated the questions and no longer want them to be truncated.
  2. In the Truncate after field, enter the number of characters that should be displayed for each question in your question lists. The character limit applies only to the number of characters displayed in questions in question lists, not the number of characters displayed after you select the question.
  3. Click Save. A confirmation message appears which states that the settings for your account have been changed.

     Note: The system does not return you to your previous location. You must click a menu link or module link to leave View/Change My Settings.

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