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OCLC Support

Respond to an IM from another librarian

When you receive the first message in an IM session, an alert sounds.

  1. Click the librarian's message on the New screen to pick it up.
  2. Enter your message in the message box and click Send or press <Enter>.
  3. When you are finished chatting with the librarian, click End Session to end your session.

 

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