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Reject questions

Reject assigned question

  1. Go to the Full Question.
  2. Click Reject Assignment. QuestionPoint displays the Update Question page.
  3. (Optional) Type your reason for rejecting the question in the text box.
  4. Click Reject.

QuestionPoint:

  • Redisplays the Full Question page
  • Records your rejection of the question in the Question History
  • Shows the question as unassigned
  • Removes the question from your question lists
  • Adds the question to your library's lists of unassigned questions
  • Does not send a notification e-mail message to anyone

Reject group question

  1. Go to the Full Question.
  2. Click Reject. QuestionPoint displays the Update Question page.
  3. (Optional) Type your reason for rejecting the question in the box provided.
  4. Click Reject to Institution.

QuestionPoint:

  • Removes the question from your library's question lists
  • Returns you to the last question list that you viewed
  • Sends an e-mail notice to the other library

Reject Global Network question

  1. Go to the Full Question.
  2. Click Reject. QuestionPoint displays the Update Question page.
  3. (Optional) Type your reason for rejecting the question in the box provided.
  4. Click Reject.

QuestionPoint:

  • Removes the question from your library's question lists.
  • Returns you to the last question list that you viewed.
  • Refers the question to another Global Network library or to the on-call librarian.

 

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