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OCLC Support

Accounts

Find information about how to create and manage librarian accounts in QuestionPoint.

QuestionPoint sends an automatically generated email when a new librarian account is created and when the password for an existing account is reset.

Email is not automatically generated and sent when you edit or delete an account. However, you may want to communicate these types of changes to your librarians to alleviate any frustrations they may experience when logging into the service.

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